Do we still need the telephone?

Living History

Just as the use of social media divides opinion, so the arrival of telephones in the office was once seen as a radical intrusion, explains Lucy Kellaway.

As I sit at my desk I can hear the distant hum of a photocopier, a mobile phone vibrates along a table and somewhere far away a printer runs out of paper.

The office has become a very quiet place indeed.

Hardly ever use our landline, and usually can’t find my mobile cos I’ve let the battery run down.

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